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thank you for info even coach dose this and coach store

I have bought several bags and wallets pre-loved and definitely would again.

The market is saturated with bags, as ppl have been buying from boutiques out of cash from pandemic, fomo from price increases. Now many are struggling to pay for necessities, and thus supply way outweighs the demand.

Definitely Graceful over Neverfull a great bag

I did queue on chanel launch day once, but never again! We literally had a homeless person came to us and asked “ what’s for free?” , and someone else was wondering “is there a big sale going on? “ I’d rather lose the bag I wanted than doing that again 😂😂😂

Thanks for the video! And btw, you look very lovely and glowy!!

Love the new hairstyle & look 😍🔥 I have also noticed a slow down in the luxury market & actually enjoy it a lot! I have found killer deals on Givenchy & Saint Laurent's iconic bags in excellent condition, paying only hundreds for beautiful original secondhand bags ❤❤ I have bought the same styles before from the boutique, so the comparison was easy, as I just got the bigger sizes for both 🛍️ love your channel!!

someone following me would make me very uncomfortable and pressured!

Your collection is amazing I downsized my collection and now I have about 15 bags

LV. Too expensive and not feminine.

In Toronto, cabada all the luxury stores have the best of service. I was never refused to get into s stire, be it chanel , celine, bvlgari or LV. Now I don't knlw about hermes since I don't support that brand for ethical reasln, buy every kther brand treat theur custimers with the utmlst respect in Toronto even if you don't intend to buy anything

Prada were very nice, lv hardly gave me the time of day.

The rudeness one experiences in high street stores is the greater culture shock❗️ The audacity of any sales person, making sales salary being rude and snooty is very bizarre too… in any kind of store. 🥴

Dior has one of the best customer service 😌

Nothing is a bargain when it was obscenely overpriced in the first place. Why did you cut out Nick's second item?

Christian Louboutin is pronounced ***Lou-boo-teen*** 😉

Have you ever done a review on Polene bags?

My husband hates queuing for anything. I will if there’s something I want or if this is a store that I can’t get to regularly. Sometimes I don’t like having a SA follow me around, but it does help, especially at Hermes where I have a list of items I want to try on/look at. Being offered something to drink is a nice touch! That was rude of that SA to not even acknowledge you. I do appreciate the extra effort given by SAs. So glad you were able to experience private shopping. I would feel obligated to buy something!😮

I've had that at Hermes on Madison Ave. The don't let you in. I need a repair and this is unacceptable. I don't queue. That SA who ignored me would not be happy about my reaction to that. Always research.

Still using my neverfull tote after nine years

Girl, I don’t wanna mess up your content and I respect you, but any purse really dont worth more than $50 and the brands are rich cause people literally don’t think

Bethany is a billionaire? I saw those videos. Companies like Chanel/Hermes should be ashamed! I live in a wealthy suburb outside of Pittsburgh in the states. Many multi millionaires and a billionaire. While they do wear these brands they’re not walking around our town with an Hermes bag. They don’t need to because we all know there’s wealth. It’s so strange to me that these luxury brands operate like this. Not everyone that has money is out dripping in luxury fashion when they’re out shopping.

LV gave me a necklace for my birthday!!

I had to queue for Hermes - at all their locations if you don’t have an appointment online. This was only after COVID

I went to Paris for the first time last year and made a spur of the moment visit to Louis Vuitton Vendome. It was late in the afternoon and there was a short queue, which my husband and I got in. There were dark clouds overhead and a staff member came out and gave us all umbrellas in case it rained (it didn’t), and offered us juice. We only waited 20 minutes and once inside we were provided champagne. At the time I just felt like the queue was just another part of the experience, especially since it was such a last minute decision on our part. Great video, and I love your lip color - what are you wearing? Thanks, Steph! 😊

I remember seeing her post! Ridiculous

I refuse to queue…period😂

Hi there, I walked straight into Dior's flagship store in London back in the spring. I received the best of welcomes and assistance, given all the time in the world to make my choices. Cannot praise the staff enough. My SA is brilliant and I do indeed e xchange texts with her. I have also been recently invited to an event, which unfortunately i was unable to attend.

I’m getting more into fashion and I want to build a more intentional, curated and high quality wardrobe. I’m so glad I found your channel, and this video just made it a goal of mine to shop IRL for luxury items

I go to a luxury store every now and then and the experience definitely depends on which kind of SA’s work there. In Louis Vuitton Brussels the staff was really great and made me feel like a star and I didn’t even bought premium items so my experience was amazing. In Antwerp the service was horrible and the SA’s were very arrogant

Have you heard of the app WhatNot? You wouldn’t believe what luxury preowned goes for !

Ohh the queues. I'll wait a couple minutes or so, particularly if I stick my head in and actually see with my own eyes the SA's are busy and running around. If I see two SA's with the same client, I tryyy and give them the benefit of the doubt; maybe they're training, or shadowing, or probation, whatever the case may be. I don't have a Chanel or Hermes near me, so I haven't been stopped at the door, but I full on admit it.. I don't dress in gowns or runway clothing to go shopping, I just don't. I mean I'm not a slob, but I'm not pulling out pearls and gloves for the mall.

What is the black bag at 16:22?

Could you do a video on insuring your bags?

I often feel a bit awkward tbf. I dont like too much attention on me. Plus I usually know what I want before I even go in. Stock checker on websites like Louis & Prada helps too so I forget about these customs and been in a rush a few times and been like ‘I want that. Here’s my card. Just shove it in the bag I need to go’. Looked around and seen people leasuerly sipping on their champaign 😂😂 Hermes is obviously very different with bags but other stuff you can see if its in stock before you get there. Tbf I think I would appreciate a private room for a hour at Zara with refreshments. Thats where I’d appreciate it the most especially during the sales and it gets all hot and stressful.

Don't let yourself become a victim. If you are abused in a store, excuse yourself from there immediately. You don't deserve it. You could have a totally wonderful experience on another day or with a different SA. LV - I sanctioned a lifetime ban on all its Milan stores after a series of horrible experiences. All stores in other cities in Italy and elsewhere in the world are wonderful and pleasant. Bvlgari - A horrible experience saved by a different SA. Much love to Dina (Romina May Rose's SA at the New Bond Street store) for saving the day for me and the brand.

Hmmm this ... Lookssss.... Fake... No offense

I have been given the attitude especially at Chanel stores at airports. They profile you based on how you’re dressed and who travels like you’re ready for the red carpet /ramp? Rude service and I ended up buying a bag just to prove them a point ( and I was eyeing that bag for a while) and then gave the sales associate some constructive feedback.

Great video! I think it’s point number 7. Being shown more expensive products in a private room. Getting food and drinks. Have you had this experience and not bought anything?! I was watching RUclipsr handbag housewife who was very fortunate to be treated like you were (very similar) she showed it in her vlog. Didn’t buy anything. Nothing. Walked out empty handed….

Great video Steph.

I hate to break it to you but here in Canada, many mall stores walk around the counter to gently hand you your purchase. It’s not luxury, it’s good manners.

Excellent video! I won't queue, partly because I have back issues and standing for any period of time is painful. If I have something particular in mind I would ring and make an appointment. I do find that the luxury shopping experience differs in different countries.

I will not queue for luxury brands. I did so in Russia for bread in 1980s, and that was for survival.

I never cared for balenciaga,,, no fear of me ever giving them my money. They're a shameful bunch. I hope the parents of those children have sued them,,, including Nicole Kidman's father...

The queue is for the safety and security of the customers and the staff. Smash and grabs are not a new phenomenon and access is a contributing factor. The queue when you do get in will allow for a better customer service experience with the undivided attention of a client advisor. No judgment but a browser will not benefit from that experience. As someone who works in luxury this video is great.

I have experienced the private rooms, being invited to events, been offered drinks and snacks while shopping. I do text with my sales associates and it becomes more of a friendship as time goes on. I have never been denied entry into a store, but I have seen it happen while I was in the store to others.

The luxury shopping has become so stressful! Why would I want to be stressed about spending my hard earned money! All these inconveniences makes me not buy anything and good for my savings!

Great video... Love the black Demelier bag... Is it a hobo bag?

I will not queue. I’ll schedule an appointment first.